Ilias N, Abdulatiff NK, Wan Zakaria WZ, Wahab N. The Effects of Management Control Systems on Service Quality Performance in Malaysian Local Authorities: Management Perspective. IRMM [Internet]. 2016 Oct. 25 [cited 2024 Nov. 22];6(4):915-20. Available from: https://mail.econjournals.com/index.php/irmm/article/view/3053