Yılmaz, Hakan, and Hüner Şencan. “The Effect of The Organizational Citizenship and Cynicism Behaviors on The Management of Hierarchical Conflicts”. International Review of Management and Marketing 8, no. 2 (March 16, 2018): 118–130. Accessed November 22, 2024. https://mail.econjournals.com/index.php/irmm/article/view/6217.