Samawi, Ghazi A., Bandar K Abu-Tayeh, Fathi Yosef, Metri Madanat, and Manar I. Al-Qatawneh. “Relation Between Total Quality Management Practices and Business Excellence: Evidence from Private Service Firms in Jordan”. International Review of Management and Marketing 8, no. 1 (January 25, 2018): 28–35. Accessed November 22, 2024. https://mail.econjournals.com/index.php/irmm/article/view/5819.