RAMLAWATI, Ramlawati; PUTRA, Aditya Halim Perdana Kusuma. Total Quality Management as the Key of the Company to Gain the Competitiveness, Performance Achievement and Consumer Satisfaction. International Review of Management and Marketing, [S. l.], v. 8, n. 5, p. 60–69, 2018. Disponível em: https://mail.econjournals.com/index.php/irmm/article/view/6932. Acesso em: 27 sep. 2024.