Azila-Gbettor, E. M., Kwodjo Avorga, S. M., Danku, L. S., & Atatsi, E. A. (2013). Physical Evidence and Quality Service Delivery in Public Hospitals in Ghana. International Review of Management and Marketing, 3(4), 153–163. Retrieved from https://mail.econjournals.com/index.php/irmm/article/view/552